Where this trade is actually judged — which is rarely where its owner is looking.
Law firms
Checked on a directory before the first call, and a bad year stays visible for a decade.
7Platforms particular to this trade
8Read for every business
Whatever you sell, somebody has an opinion about you in these eight.
8Themes counted, not characterised
How often each is raised, on how many separate platforms, and whether the recent half is worse than the older half.
Read where this trade is judged.
These are the sources the researcher plans a run from, read at the moment this page was rendered. If the crawler stops reading one, it leaves this list the same day — which is the difference between a source list and a marketing page somebody typed.
Read a full sampleWhere an issue reads
Particular to law firms
AvvoMartindale-HubbellLawyers.comSuper LawyersJustiaFindLawState bar discipline records
And for every business, whatever it sells
Google Business ProfileTrustpilotFacebook recommendationsBetter Business BureauRedditNextdoorIndeedGlassdoor
Why some of these are not review sites
- Avvo — reviews plus a rating, and disciplinary history alongside it
- State bar discipline records — public sanctions; the one search a client does last and should have done first
What it counts
The same complaint on three sites is a different fact
Expertise
Whether the work was right, and demonstrably so
CommunicationUpdates, plain language, reachability
ResponsivenessReply times, missed calls, chasing
Delivery and deadlinesOn time, scope kept, handover
And 4 more in every issue: fees and billing, outcomes, onboarding and setup, support after the sale.
24 issues about law firms
Yours specifically — no benchmarks, no industry averages, no filler. The first one is written the day you sign up, so you can judge it before the second arrives.