Pricing
One business. One year. 24 reports.
A complete year of customer-signal monitoring for one business location. Every 14 days we review the public feedback that matters in your industry and turn it into a concise, evidence-backed report: what customers are saying, what is recurring, where it appears, and what deserves attention.
$490 a year, paid once.
What is included
24 reports over 12 months
One report every 14 days for the year. The first arrives within one working day of your subscription.
Each is built from evidence collected during that reporting period and shows the sources behind its findings. If there is nothing significant to report, we tell you that too.
Evidence, not opinions
Every finding is connected to the public source it came from. You see what customers are saying, how often a theme appears, where it was reported, when the evidence was collected, and the source behind it.
The report is built to be something your team can verify, discuss and act on — not a score to take on trust.
Built around your business
We do not send the same generic report to every company. The platforms and sources we monitor depend on your industry and on where customers actually talk about businesses like yours.
One subscription covers one business location.
$490 for the year
That is about $20 a report. There is no monthly plan to manage and no separate charge for each report: you pay $490 once and receive all 24 reports included in your subscription.
Your subscription renews annually so the monitoring continues without interruption. Before renewal we write to you with the date and the amount being charged, so you decide rather than discover.
You can turn off renewal at any time from your dashboard. Cancelling renewal keeps your access for the whole year you have already paid for.
One location per subscription
The $490 annual price covers one business location and the public listings and reviews attached to it.
If you operate several locations, each one with its own listings and its own customer feedback needs its own subscription.
If you manage more than three locations, talk to us and we will work out a suitable arrangement.
Frequently asked questions
These are the six people ask with a card in their hand. The longer questions — what the research can and cannot see, and what we refuse to claim — are answered in full on Answers.
If yours is not here, write to us and a person will reply.
When will I receive my first report?
Your first report is delivered within one working day of subscribing. After that, a report every 14 days for the rest of your subscription year.
What happens if there isn't anything important to report?
We will not manufacture findings to fill a report. If the evidence does not show a meaningful change or a recurring issue during a reporting period, the report says exactly that. A fortnight with nothing wrong is a real result, and you are entitled to hear it.
Can I cancel?
Yes. One button in your dashboard turns off automatic renewal, and it tells Stripe to stop the renewal — the change is made where your card actually is, not just in our records, so the two cannot disagree. Your subscription stays active to the end of the year you have already paid for, and every report that year owes you still comes.
Can I get a refund?
No refunds. Subscriptions are sold as an annual service and the first report is prepared immediately after purchase, so annual payments are non-refundable. What you can do at any time is turn off renewal, so you are not charged for another year.
Is the price per location?
Yes. One subscription covers one business location. A second location with its own listings and its own customer feedback needs its own subscription.
What currency will I be charged in?
The subscription price is $490 USD, charged at checkout. Any applicable taxes are calculated and added there.
See what you would actually receive
The best way to understand this is to read the report itself — how findings are presented, how evidence is cited, and how change is reported from one period to the next.
24 reports. 12 months. One clear view of what your customers are telling you.